We are committed to the success of your medical treatment and care. Please understand that a mutual financial understanding is a part of our relationship. Thank you for choosing Alta Orthopaedics for your orthopedic care.
We have answered a variety of commonly-asked financial policy questions below. If you need further information about any of these policies please a Billing Specialist.
Payment types accepted
We accept payment by cash, check, VISA, MasterCard and CareCredit, American Express and Discover.
We participate in some health plans
If you are Tricare, Medi-Cal, MIA, CENCAL, Tribal Health, Sansum Clinic, Santa Barbara Select IPA you need authorization to be seen. If we do not receive HMO authorization prior to your arrival at the office, your appointment will be rescheduled. Please call your plan’s customer service department to verify if we are contracted providers.
Your financial responsibility for office visits and services depends on a variety of factors
The patient responsibility is dependent on all applicable co-pays, co-insurance and deductibles for services provided at the time of the office visit. There may also be a yearly deductible or cap on some services. Our office files an insurance claim as a courtesy to you. For non-covered services payment in full is the responsibility of the patient.
Point of Service Plan or Out of Network PPO
There may be higher out of pocket expense, which includes deductible, co-pay and co-insurance.
As of January 1, 2008, we are participating providers in Medicare. Per Medicare rules we will ask you to sign a Medicare ABN form (Advance Beneficiary Notice of Noncoverage) for services not covered by Medicare.
If you have Medicare Advantage or Medicare C plan, this gives the beneficiaries the option to receive benefits through private health insurance plans. These Private Fee for Service (PFFS) plans vary and you should call the customer service line to clarify your co-pay, co-insurance and deductible amounts.
If we have verified the claim with your carrier, no payment is necessary at the time of the visit. If we are not able to verify your claim, payment in full is requested at the time of the visit.
If you have Out of State Worker’s Compensation, payment in full is requested at the time of the visit. Our staff will provide you with a receipt so you can file the claim with your carrier.
Payment in full is requested at the time of the visit. Our staff will provide you with a receipt so you can file the claim with your carrier .
Payment in full is requested at the time of visit.